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An out of stock notification will be shown at every product page right under the price information section. When a product is out of stock we announce our expected date of shipping our backorders again at the same position. 
Yes, you can order products which are out of stock, we will ship your order as soon as we receive our new stock. 
Multiple reasons could hold your order from shipping:
a. Did we receive your payment? If you feel the need to check this with us, please contact us through the contact form and send along your order number as reference.
b. Are the parts you ordered in stock? We always try to keep our stock level sufficient, if you feel the need to check our current stock levels, please contact us through the contact form and send along your order number as reference.

When we ship your order with UPS you’ll receive an email from UPS the same day with tracking information, if you didn’t receive any email from UPS please verify your email address with us. If your order is shipped with any other forwarder it depends on the service of the forwarder if you will receive tracking information. If you need tracking information you can always contact us through the contact form and send along your order number as reference.
All shipping charges are invoiced to you by Hypex, nevertheless it is possible you need to pay additional import duties/charges. The amount of import duties depends on your country. As the customer is responsible for paying all taxes and duties, please contact your local customs office for more information.
With your parcel you have received a packing slip containing your full order details and order lines. The product(s) we have not shipped with this shipment will appear as backorder at the packing slip. If available an indication of the next shipping date is given.
We pay a lot of care with our customers’ orders because it is very annoying when the wrong item is delivered to you. Especially if you wait urgently for your order you want to be assured of quick processing and shipping. Please contact sales@hypex.nl at your earliest convenience to arrange an exchange. 
If you're not sure what you need to order please let us help you to find the ultimate solution for your application, visit our "Application" page for more information.
In our web shop we offer the following payment options:
a. Bank transfer / Wire transfer
b. Credit card
c. PayPal (+2,5%)
d. iDEAL (only NL)

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