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Shipping

When all you’ve ordered is in stock, your package will leave our warehouse in 1-3 working days. When a product isn’t in stock, we always try to keep you updated through our web shop information. Shipping time depends on the chosen service and where we need to ship the parcel.
Once we have shipped your order, you will receive an email from UPS with tracking details.
As long as your previous order hasn’t left the warehouse and isn’t packed yet you’re able to combine multiple orders in one shipment. When your order is processed, we cannot add any new orders to the shipment. In this case please contact sales@hypex.nl at your earliest convenience. 
Because Hypex is responsible for a save shipment we’ve chosen to ship all our packages with UPS. You can chose the service. They have proven to be the best and safest shipper for us. If you have an account with another forwarder, we can also arrange this on your account and responsibility or ship ex-works.
The amount of import duties depends on your country. As the customer is responsible for paying all taxes and duties, please contact your local customs office for more information.
Did you receive a notification from UPS? Please contact sales@hypex.nl if we need to act at it.
Shipping costs are different for everyone and every order and calculated on a daily rate, therefore to calculate accurate shipping costs please log in and create an order to see the shipping charges directly without any further obligation.
Yes, one can order from all over the world. Our shipping services have world wide coverage. 
You will receive a PDF invoice once your order is shipped. Didn’t you receive your invoice? Then please verify your email address with us. Regarding invoice matters please contact sales@hypex.nl 
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